Hotel Embassy is a prestigious 4-star hotel known for its exceptional customer service and comfortable accommodations. Located in the heart of Florence, Italy, this eco-green hotel offers guests a memorable and convenient stay. The rooms at Hotel Embassy are equipped with all the necessary amenities, including comfortable beds, a fridge, and a safe. The friendly and helpful reception staff ensure that guests have a pleasant experience throughout their stay. The hotel's breakfast is renowned for its freshness and deliciousness, and guests can indulge in a variety of options. The prime location of Hotel Embassy allows guests to easily explore the city's major attractions, with the train station just a 4-minute walk away. With its dedication to quality and comfort, Hotel Embassy is the perfect choice for a memorable stay in Florence.
![](https://static.where-e.com/Italy/Toscana/Metropolitan_City_Of_Florence/Hotel-Embassy_3a23993a74b6d92f84f17458174f77fb.jpg)
Amenities and More
- Free Wi-Fi
- Restaurant
- Fitness center
- Smoke-free
Reviews
DIRTY LOUD AND UNHYGIENIC - Couldn't have asked for a worse experience with a room during a vacation. They gave us a room on the ground floor and it was extremely noisy with some hotel people moving things at 3AM! Could not fall asleep so asked front desk to change rooms. Changed our room and gave us a room with pizza on the sheets and half eaten pizza on the desk. NOT TO MENTION HAIR ALL OVER THE BED. Completely unacceptable given covid hygiene. The hotel is poorly designed to have loudness as a problem. In addition as other people mention, the shower is terrible and switches between scolding hot or completely cold. It's terrible in cold weather. Please caution before booking
The room was great! But that's where it ends. We came for our honeymoon and even mentioned that in our details. We weren't treated well from the first point of contact. The room was freezing because the air-conditioning wouldn't turn off unless the window was open. The shower was either scolding hot or freezing cold and it would bounce between the two. For the price paid we have come away rather dissatisfied. It would have been a 3 star but we were also charged for the drinks in the room. My wife was satisfied with the breakfast however I felt it lacked variety. Location is great 15/20 mins walk from the centre.
Hotel Embassy Florence ||Hotel is falsely advertised! It’s a 0 star not a 4 star. AC doesn’t work, no hot water, shower doors fall off. The staircases are filthy and filled with dust. The beds are like sleeping on cardboard on the floor. …
Super close to SMN train station and no noise from the train. One of the largest bathrooms in multiple trips to Italy we have ever had. Great breakfast Buffett and the employees were so kind. Will be staying here again the next trip to Florence. Thanks Hotel Embassy
The hotel was a complete disaster. Located right next to the reception, the room was a hub for noise and distractions. Staff were not just indifferent but downright rude. Information provided over the phone was misleading and incorrect. On top of that, the online payment system was flawed, requiring multiple calls to resolve. An absolute nightmare of a stay; would not recommend to anyone.
We stayed for 1 night just to visit Florence in our way to Milan. ||The hotel is really nice and modern. We enjoyed our clean room. |The bathroom was also modern and clean.||The breakfast was good ||The location is perfect to stay in …
The Embassy is a 3 star that used to be a four star hotel. You can see the quality that used to be there and just hasn't been maintained.
You can see holes in the tile where old fixtures use to hang. The carpet needs to be cleaned. The tv menus are showing weather from two months ago.
Simple things to fix but hasn't been done.
In comparison to other hotels I have stayed at, it is not deserving of its 4 star rating. The room was small but very clean. The breakfast was underwhelming - on two mornings we left it and found somewhere else even though we had paid for it as part of the holiday.
Location
Via Jacopo da Diacceto, 8, 50123 Firenze FI, Italy
Hours
-
Monday
02:00 PM - 11:00 AM
-
Tuesday
02:00 PM - 11:00 AM
-
Wednesday
02:00 PM - 11:00 AM
-
Thursday
02:00 PM - 11:00 AM
-
Friday
02:00 PM - 11:00 AM
-
Saturday
02:00 PM - 11:00 AM
-
Sunday
02:00 PM - 11:00 AM
Liked by Others
![Hotel Villa Casagrande](https://static.where-e.com/Italy/Toscana/Metropolitan_City_Of_Florence/Hotel-Villa-Casagrande_c940ea73d0f6abc725e4af36feb78cff.jpg)
Hotel Villa Casagrande
8 reviews
Via Giovan Battista del Puglia, 61, 50063 Figline e Incisa Valdarno FI, Italy
![Helvetia & Bristol Firenze - Starhotels Collezione](https://static.where-e.com/Italy/Toscana/Metropolitan_City_Of_Florence/Helvetia-Bristol-Firenze-Starhotels-Collezione_thumb_7211fbebb975aa23ef7e6763d66bc7a7.jpg)
Helvetia & Bristol Firenze - Starhotels Collezione
8 reviews
Via dei Pescioni, 2, 50123 Firenze FI, Italy